Shipping policy
Shipping Policy
At District Vault, we are dedicated to delivering a smooth, secure, and dependable shipping experience for customers worldwide. This Shipping Policy provides detailed information regarding our order processing procedures, delivery schedules, shipping costs, and related services.
01 / ORDER PROCESSING TIME
All orders are carefully reviewed, prepared, and dispatched within 1–3 business days after the order confirmation has been successfully received.
Business days refer to Monday through Friday, excluding weekends and officially recognized holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking details.
02 / DELIVERY TIME (TRANSIT PERIOD)
To provide reliable international delivery services, District Vault works with trusted global shipping carriers.
Estimated delivery timeframes are listed below:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 Business Days (Monday–Friday) |
| Europe (including Spain) | 7–15 Business Days (Monday–Friday) |
| Other International Destinations | 10–20 Business Days (Monday–Friday) |
Important Notice:
The total estimated delivery period includes:
Order Processing Time (1–3 business days) + Shipping Transit Time (7–15 business days)
Delivery times may vary slightly depending on carrier operations, customs procedures, weather conditions, or other external factors.
03 / SHIPPING FEES
Standard Shipping
We provide:
Free Standard Shipping
for all orders worldwide.
Customers will not be charged additional shipping fees during checkout.
Shipping Cost: $0.00 USD
04 / TRACKING INFORMATION
Once your order has been dispatched, a shipping confirmation email will be sent containing your tracking number.
Please allow up to 48 hours for tracking information to become available in the carrier’s tracking system.
Customers may track their shipment through our website tracking service or through internationally recognized tracking platforms.
05 / CUSTOMS, TAXES & IMPORT FEES
Customers are responsible for any customs duties, import taxes, tariffs, or clearance charges that may be applied by their destination country.
Any fees imposed by local authorities during or after shipment are the sole responsibility of the customer.
District Vault is not responsible for delays or additional charges caused by customs inspections or government regulations.
06 / DAMAGED OR DELAYED PACKAGES
If your order arrives damaged, or if your shipment exceeds the estimated delivery timeframe, please contact our customer support team as soon as possible:
Email:
Quinbertus@outlook.com
Please retain all original packaging materials, shipping labels, and damaged items until the issue has been reviewed and resolved.